These Terms and Conditions govern the use of the OBO Plumbing & Heating website and the services we provide. By accessing our website, requesting a quotation, booking a service, or engaging our services, you agree to be bound by these Terms and Conditions.

If you do not agree with any part of these terms, please refrain from using our website or services.

Services

OBO Plumbing & Heating provides plumbing, heating, boiler, drainage, and related services for residential and commercial customers. All services are subject to availability, site inspection where required, and acceptance of any quotation provided.

We reserve the right to refuse or decline work at our discretion where circumstances make it unsafe, impractical, or outside the scope of our expertise.

Quotations and Pricing

Any quotation provided by OBO Plumbing & Heating is based on the information available at the time and may be subject to change if additional work, materials, or unforeseen issues are identified during the course of the project.

Unless otherwise stated, quotations are valid for a limited period and may be withdrawn or amended after that time. All prices are subject to applicable taxes where required by law.

Appointments and Access

Customers are responsible for providing safe and reasonable access to the property where work is to be carried out. Delays caused by restricted access, unavailable utilities, or unsafe working conditions may result in additional charges or rescheduling.

If you need to cancel or rearrange an appointment, we ask that you provide reasonable notice wherever possible.

Payment Terms

Payment is due upon completion of the work unless otherwise agreed in writing. For larger projects, staged payments or deposits may be required before work commences.

Failure to make payment within the agreed timeframe may result in additional charges, suspension of further work, or recovery action where necessary.

Customer Responsibilities

Customers are responsible for ensuring that all information provided regarding the property, plumbing systems, and existing issues is accurate and complete.

Any damage, delays, or additional costs resulting from inaccurate information, concealed defects, or unforeseen site conditions may affect the scope and cost of the work.

Warranties and Guarantees

We take pride in delivering high-quality workmanship and professional service. Any workmanship guarantees offered by OBO Plumbing & Heating apply only to the specific work completed by us and do not cover issues arising from misuse, neglect, third-party alterations, normal wear and tear, or pre-existing defects.

Manufacturer warranties for supplied products and equipment remain subject to the terms and conditions of the relevant manufacturer.

Emergency Services

While we aim to respond promptly to emergency callouts, response times may vary depending on location, weather conditions, traffic, workload, and other factors beyond our control.

We cannot guarantee immediate attendance but will make every reasonable effort to provide assistance as quickly as possible.

Limitation of Liability

To the fullest extent permitted by law, OBO Plumbing & Heating shall not be liable for any indirect, incidental, special, or consequential loss, damage, or expense arising from the use of our website or services.

Our liability for any claim relating to services provided shall be limited to the value of the work carried out, except where liability cannot be excluded by law.

Website Use

The content on this website is provided for general information purposes only. While we make reasonable efforts to ensure accuracy, we do not guarantee that all information is complete, current, or error-free.

You may not copy, reproduce, distribute, or use any website content without prior written permission from OBO Plumbing & Heating.

Third-Party Links

Our website may contain links to third-party websites for convenience or additional information. We do not control or endorse these websites and accept no responsibility for their content, services, or practices.

Users access third-party websites at their own risk.

Intellectual Property

All content, logos, graphics, text, images, and materials displayed on this website are the property of OBO Plumbing & Heating unless otherwise stated. Unauthorised use, reproduction, or distribution of any content is prohibited.

Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be published on this page and will take effect immediately upon posting.

Continued use of our website or services following any updates constitutes acceptance of the revised terms.

Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws applicable in the United Kingdom. Any disputes arising from these terms or our services shall be subject to the jurisdiction of the relevant courts.

Contact Us

If you have any questions regarding these Terms and Conditions, please contact OBO Plumbing & Heating.

Email: oboplumbingheating@outlook.com

We will be happy to assist with any enquiries regarding our services or these terms.